Frequently Asked Questions
Find answers to common questions
When will my order ship?
Orders are typically processed within 2-4 business days. You will receive a tracking number via email once your shipment is dispatched.
Can I cancel or modify my order?
Due to our rapid fulfillment process, we cannot guarantee changes once an order is placed. Please contact support immediately for assistance.
Do you offer international shipping?
Yes, we ship to most countries globally. Shipping rates and duties are calculated at checkout based on your location.
Are your products authentic?
Absolutely. All items sold by UNION LOS ANGELES are 100% authentic and sourced directly from the brands or authorized distributors.
How do I know my size?
Sizing varies by brand. We provide detailed size charts on each product page to help you find the perfect fit.
What is your policy on high-demand releases?
Special releases and raffle items are often final sale and restricted to one per customer to ensure fair access.